LAKSHMANAN KURICHI

Shared Service Portal

Shared Service Portal

Shared Service Portal

The portal that simplifies workflows, enhances communication, and gives employees easy access to the tools they need.

The portal that simplifies workflows, enhances communication, and gives employees easy access to the tools they need.

The portal that simplifies workflows, enhances communication, and gives employees easy access to the tools they need.

A mockup of an iPhone placed on a chair's back
A mockup of an iPhone placed on a chair's back

The shared service portal is a critical platform that integrates payroll management, employee benefits, travel requests, and HR activities into a single interface. The existing portal suffered from usability issues, inefficiencies, and poor user experience, impacting employee productivity and satisfaction.

Domain:

Enterprice Solution

My Role:

Senior UX UI Designer

Year:

2023

Tools

Figma, Balsamiq

The Employer Shared Service Portal redesign successfully transformed a complex, outdated system into a user-friendly, efficient platform. By focusing on a cohesive Design System, simplifying key workflows, and optimizing for desktop and mobile users, the redesigned portal provided a more streamlined and intuitive experience for HR managers, employees, and administrators.